• Standard Shipping: 5-10 business days (free over X, otherwiseX, otherwiseX)
• Express Shipping: 2-5 business days (flat rate $X)
• International Shipping: 7-20 business days (cost varies by destination)

Once your order is shipped, you’ll receive a tracking number via email. You can use this to monitor your package’s progress on the carrier’s website.

While we strive for timely delivery, shipping delays can occasionally occur due to carrier issues or customs. If your package is significantly delayed or lost, please contact us at [customer service email], and we’ll assist you.

Oudissey doesn’t do returns—but we do revelations. If the scent feels foreign, wait. Oud can take weeks to ‘open’ on skin. Still unconvinced? Pass the bottle to a curious friend. Scents, like stories, find their rightful owners.

And if they don't, we will refund your original amount within 30 days.

Yes! We use encrypted payment gateways to ensure your information is protected. We do not store your payment details.

We’re sorry to hear that! Please contact us within 7 days of delivery with photos of the issue, and we’ll arrange a replacement or a refund.

Yes! All our products are 100% cruelty-free and made with ethically sourced ingredients.

Oud only gets better with age. Just keep the bottle closed, in a dry place away from direct sunlight and extreme temperatures.

In the futur maybe! We will offer sample sets so you can explore our scent before committing to a full bottle.

Oūdissey is crafted for longevity, typically lasting 2-4 hours depending on skin type and application. For best results:

• Apply to pulse points (wrists, neck, behind ears) where body heat helps diffuse the scent.
• Moisturize your skin beforehand (unscented lotion like Vaseline or oil works best) to help the fragrance cling longer.
• For optimal performance, apply when the air is still fresh—sunrise or sundown is ideal, avoiding the peak heat of midday. High temperatures can cause the fragrance to evaporate faster, while cooler moments allow the scent to develop beautifully.